Privacy and Cookies

1. Our Commitment

Cub Cadet is committed to ensuring that your privacy is protected. This privacy policy explains what sort of information we collect about you, how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information. It also sets out the procedures that we have in place to safeguard your privacy.

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy, any changes will be posted on this page without notification.

Questions regarding this privacy policy should be directed to: customerservices@Cub Cadet.co.uk

 

2. What personally identifiable information do we collect about you?

We collect information on our website users in several ways, including through cookies, registration and emails sent to us via our website. Our information collection includes the following:

 

·       We require registering users of our website and owners registering their products online to provide us with a name, telephone number, email address (if they have one) and postal address. We may also ask for additional information to assist us with our development of new products.

·       If you purchase a product through our website we will require you to provide us with the above information plus your payment and delivery details.

·       If you send us email messages, you will automatically provide us with your electronic mail address, as well as any other personally identifiable information you include in the text of your message.

·       If you provide email addresses of friends via the 'Email a friend" or "Gift Voucher' services, this data is automatically collected and held.

·       We collect and store from all visitors to our website, whether they actively provide us with information or merely browse our website, the internet protocol (IP) address of the computer they are using, the browser software they use and their operating system, the date and time they access our website, the internet address of the website from which they linked directly to our website. We use this type of information to track website usage, to measure the number of visitors to the different sections of our website and to help us make our website more useful.

·       Like most internet websites, we use "cookies," small files that websites use to store information on your computer. For example, the contents of your entry for a quiz on our website are temporarily stored in cookies on your computer. The cookies that we use are removed when you shut down your web browser and cannot be seen by any other website. We may also use cookies to track users as they travel through our website - for instance, we might use cookies to count the total number of unique users who are accessing the website over a particular period of time.

 

3. What do we do with the information we collect?

We use personal information to provide you with the services and goods you have requested. Unless you have informed us that you do not wish to receive such information, we or our agents may periodically contact you about our products and services.

We may perform statistical analyses of user behaviour (for example, by analysing the website usage data gathered passively from all users) in order to measure relative consumer interest in the various areas of our website. These analyses assist us in our product development efforts.

 

4. With whom do we share the information we collect?

We share personally identifiable information with companies who are acting as our agents (as long as they agree to use the information for the legitimate business purposes specified by Cub Cadet). Our agents include, for example, specialist dealers who we use to deliver and install Cub Cadet Products. We will also share personally identifiable information if you have given us permission to do so. Finally, we will share your personally identifiable information if required by law to do so.

We may disclose statistical information to third parties in aggregate form without revealing any personal details about our users (for example, 50% of our customers buy product parts online). Cub Cadet will not reveal your personal identity in connection with the disclosure of such information.

 

5. What opt out rights and rights to obtain details of the information we hold on you do you have?

If you wish to opt out of being contacted by Cub Cadet or its agents about our products and services, you may either do so at the time you provide us with your order/contact details, or at any time by (i) using the unsubscribe option included in all our promotional email correspondence, or (ii) sending an email tocustomerservices@Cub Cadet.co.uk. stating that you do not wish to receive such communications.

We will provide users of our website with details of the contact information that we hold on them upon request within 30 days. To make such a request, send an email to customerservices@Cub Cadet.co.uk or write to us at Cub Cadet, E P Barrus Ltd, Glen Way, Launton Road, Bicester, Oxfordshire, OX26 4UR and include your full name and postal address.

If any of the information that you have provided to Cub Cadet changes, for example if you change your e-mail address, name or postal address, please let us know the correct details by an e-mail tocustomerservices@Cub Cadet.co.uk

 

6. Links to third party websites

As a service to you, we may provide links to websites operated and controlled by third parties. Those third parties have their own information collection practices. We are not responsible for their information collection practices or for the content of their sites. We encourage you to review carefully the privacy policies of all websites, including those websites which can be accessed from this site.

 

7. What kind of security is used to protect your information?

As a service to you, we may provide links to websites operated and controlled by third parties. Those third parties have their own information collection practices. We are not responsible for their information collection practices or for the content of their sites. We encourage you to review carefully the privacy policies of all websites, including those websites which can be accessed from this site.

Locate your nearest Dealer

The Dealer Locator will help you find the dealership closest to you. Simply type your town, postcode or dealer name in the box below and search. Alternatively please contact us direct on 01869 363658.

Servicing and Parts

For the best care for your Cub Cadet, get advice and servicing from our well-trained dealers. Also, learn about our Warranty Policy, Delivery Service and how to gain access to owner`s manuals.

Learn more